BARRIER FREE ACCESS
The LENTOS aims to make a visit to the museum as simple and enjoyable an experience as possible for people with special needs. In addition to basic information about barrier free accessibility you will find details here of programmes on offer from the museum’s art education department for people with special needs.
Concessionary tickets (€ 4.50) for people with special needs
Free admission for required accompanying persons
The EC terminals for cashless payments are wheelchair accessible.
Contact us if you want to find out more. We welcome inquiries and/or requests for guided tours tailored to groups of persons with special needs: firstname.lastname@example.org.
BARRIER FREE ACCESSIBILITY
The LENTOS underground car park features two parking spaces that are subject to charges. The museum can be accessed from the garage via a barrier free lift (clearance width 84 cm). The ticket machine is located at ground floor level but may prove difficult to use for someone in a wheelchair. What may also require assistance are two heavy iron doors in the corridor leading from the garage to the lift.
Main entrance and exhibition venues
Ground level access through the main entrance with automatic bi-parting sliding doors (clearance width 120 cm). All venues in the museum are handicapped accessible. The basement and the first floor are served by a passenger lift (door width 118 cm).
Toilets for the disabled are located in the Museum’s basement (passenger lift, door width 118 cm). There is no gender based segregation. The toilets for the disabled are part of the ladies’ section of the Museum’s toilets.
Wheelchair loan service and seating
A wheelchair may be loaned from the ticket desk on the ground floor. There is some seating in the exhibition rooms.
The Museum Shop is located on the ground floor, where it forms part of the entrance lobby. We regret that wheel chair accessibility of EC terminals for cashless payments is currently subject to certain restrictions.
Cafeteria / Restaurant
The ground-floor restaurant is accessed via a separate entrance. The restaurant has its own toilets for the disabled on the first floor, which, in addition to the staircase, is served by a goods lift. We regret any inconvenience that this may cause.
Library and cloakroom
The library and the cloakroom are situated in the Museum’s basement (passenger lift, door width 118 cm).
SERVICES FOR VISITORS WITH IMPAIRED HEARING
Guided tours facilitated by a sign language interpreter using Austrian Sign Language (Österreichische Gebärdensprache; ÖGS) covering varying exhibitions are regularly announced in advance. For details click here. Admission and guided tours are free of charge.
Austrian Sign Language features also in videos that are part of our Mobile Guide. The videos contain information about selected works of art.
SERVICES FOR VISITORS WITH IMPAIRED EYESIGHT
Guide dogs are allowed on the premises. Magnifying glasses are available on loan at the ticket desk.