Barrier free access

The Lentos underground car park features two parking spaces that are subject to charges. The museum can be accessed from the garage via a barrier free lift (clearance width 84 cm). The ticket machine is located at ground floor level but may prove difficult to use for someone in a wheelchair. What may also require assistance are two heavy iron doors in the corridor leading from the garage to the lift.

Ground level access through the main entrance with automatic bi-parting sliding doors (clearance width 120 cm). All venues in the museum are handicapped accessible. The basement and the first floor are served by a passenger lift (door width 118 cm).

Toilets for the disabled are located in the Museum’s basement (passenger lift, door width 118 cm). There is no gender based segregation. The toilets for the disabled are part of the ladies’ section of the Museum’s toilets. 

The library and the cloakroom are situated in the Museum’s basement (passenger lift, door width 118 cm).

A wheelchair may be loaned from the ticket desk on the ground floor. There is some seating in the exhibition rooms.

The Museum Shop is located on the ground floor, where it forms part of the entrance lobby. We regret that wheel chair accessibility of EC terminals for cashless payments is currently subject to certain restrictions.

The ground-floor restaurant is accessed via a separate entrance. The restaurant has its own toilets for the disabled on the first floor, which, in addition to the staircase, is served by a goods lift. We regret any inconvenience that this may cause.